MailScanner Package

General questions about our anti-spam and anti-virus configuration package for your cPanel server. For questions about operation and configuration after installation, please see the Technical FAQ.

How long will it take you to do the MailScanner package on my server?

Can the MailScanner Front-End be translated into another language for my customers?

Once your MailScanner package is installed, will users still have access to the built-in SpamAssassin user interface?

Can you install your MailScanner package on a VPS (virtual private server)?

My users like the SpamAssassin spam box feature. Can this be duplicated within MailScanner?

Can you do the MailScanner package installation on a FreeBSD server?

If I have the MailScanner package installed, will cPanel or operating system upgrades overwrite or affect any of the MailScanner package files or configuration?

With your MailScanner package, is there a way to "teach" the system what is spam and what isn't, when there are false positives or false negatives? Yes, as the server administrator through the root access in WHM you would have access to the MailWatch addin that we include as part of the MailScanner package. MailScanner can be configured such that all email is stored in the quarantine directories that MailWatch accesses so that you can then teach SpamAssassin through it's ham/spam facility when it passes a false-positive or false-negative email on. However, normally it is not necessary to manually teach the spam filtering system as it automatically learns as mail goes through the system. (Faq ID 13) Close

Does MailScanner scan both incoming and outgoing mail to my server?

Does your MailScanner package require frequent updates? How are these done?

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